Do you test addresses protected by greylists?
Updated on April 16, 2025
Yes, OxiBounce is one of the few solutions (perhaps the only one?) that tests addresses protected by greylists. For those unfamiliar with the concept, a greylist is an anti-spam measure that temporarily rejects messages with a temporary error. After a certain time, the mail server accepts the message.
For performance reasons, we limit the wait time to a few minutes. If the greylist threshold is not reached within this time, the address will be marked as “NOTSURE” with the “ERR_GREYLIST” error code.
No need to worry about these addresses, though: they are valid addresses, and this protective measure actually reinforces the idea that the email server is well-maintained.