OxiMailing

My recipients are protected by MailInBlack, what do they have to do to receive my emails sent with OxiMailing?

Updated on April 21, 2025

The short answer: nothing! The email sent will be displayed in their dashboard and they can retrieve it whenever they want.

However, if you want to explain to a recipient how to “whitelist” (never block) your emails from OxiMailing, here are the steps to follow (based on Mailinblack’s documentation).

How Mailinblack Works

There are several sender addresses listed in an email, a bit like for a paper mail.

You often find:

  • The sender’s address listed on the envelope. With OxiMailing, this address is a variable technical address allowing you to manage technical rejections for you (non-existent address, full mailbox, …).

  • The sender’s address listed in the message. With OxiMailing, it’s your email address and it’s the one the recipient sees when opening your message.

The filters operated by Mailinblack are based on the address listed on the envelope of the email.

Mailinblack recommends finding a fixed part in this address to authorize your communications.

How to Retrieve a Fixed Identifier for Recipients Protected by Mailinblack?

For OxiMailing, the fixed part of the address listed on the envelope of the email is an identifier specific to your account.

You can retrieve it in OxiMailing:

  • Go to “Support” => “Environment Tests”.

  • Click on the “Start tests…” button.

  • Line No. 018 contains your OxiMailing technical identifier, for example, “018 - L: ID_OXIMAILING”.

Your identifier is the string of characters that replaces “ID_OXIMAILING”.

Instruct your recipients to add your technical identifier to the Mailinblack whitelist so they can receive your upcoming mailings automatically.

This article is based on Mailinblack’s documentation, consult it here for more information.

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